Frequently Asked Questions

Everything you need to know about your SBC Skincare journey.

Are SBC Skincare products suitable for sensitive skin?

Yes, many of our collections are specifically formulated for sensitive skin. We recommend checking the product descriptions for specific soothing ingredients like Aloe Vera or Arnica, and always performing a patch test before full application.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to the carrier's website to monitor your delivery progress.

Do you offer international shipping?

We currently ship to a wide range of international destinations. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.

What is your return policy?

We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our customer support team to initiate a return request.

Are your products cruelty-free?

SBC Skincare is committed to ethical beauty. We do not test our finished products or ingredients on animals, and we ensure our suppliers adhere to the same cruelty-free standards.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.